1. Policy Overview
This Refund & Cancellation Policy applies to all students, working professionals, and corporate clients enrolling in any course, training track, certification program, or e-learning service offered by TechVedhu Academy. By purchasing or enrolling in any of our programs, you explicitly acknowledge and agree that no refund shall be provided under any circumstances.
2. Strict No Refund Policy
TechVedhu Academy enforces a strict No-Refund Policy for all programs, courses, and educational services:
- No Refund Under Any Circumstances: Once an admission fee or course fee is paid, no partial or full refund requests will be entertained for any reason, including but not limited to personal emergencies, change of mind, scheduling conflicts, lack of participation, or dissatisfaction.
- Immediate Resource Allocation: Because admission initiates immediate infrastructure provisioning, LMS credentials generation, instructor allocation, and access to proprietary course curricula, all purchases are final.
- No Cancellation: Subscriptions, career track enrollments, and customized training packages cannot be changed, cancelled, or refunded post-enrollment.
3. Non-Refundable Items & Services
The following items, services, and associated charges are strictly non-refundable:
- All live training courses, self-paced modules, full-stack development tracks, and AI/Data Science bootcamps.
- Admission registration fees, token amounts, and seat reservation deposits.
- 1-on-1 mock interviews, technical mentorship sessions, resume reviews, and placement assistance services.
- Government taxes, applicable GST levies (18%), payment gateway processing surcharges, and banking fees.
- Digital certificate verification, badge credentialing, and accreditation processing fees.
- Accounts suspended, disabled, or terminated due to violation of student code of conduct or terms of service.
4. Duplicate Transaction Reconciliation
In the rare event that a technical glitch causes a student to be charged twice for the same order due to a payment gateway timeout or multiple clicks:
- The student must notify our operations team within 48 hours of the transaction by emailing supportoperation@techvedhu.com with both transaction IDs and payment proofs.
- Upon verification that a genuine duplicate debit occurred for the identical course and order, the duplicate extra amount will be refunded back to the original payment source within 5 to 7 business days.
5. EMI & Installment Obligations
If an enrollment was completed via third-party No-Cost EMI, credit card EMI, or NBFC student loan:
- The student remains fully obligated to pay all remaining monthly installments to the lending institution.
- TechVedhu Academy does not cancel loan agreements or refund partial installments once enrolled.
6. Batch Transfer & Course Deferral
While monetary refunds are not permitted, if medical emergencies, academic exams, or unexpected corporate duties prevent you from continuing your scheduled batch:
- You may request a One-Time Batch Deferral to transfer your active enrollment to the next available cohort.
- Deferral requests must be submitted in writing to supportoperation@techvedhu.com prior to the completion of 20% of the ongoing course.
7. Support & Grievance Desk
For invoice requests, batch transfer coordination, or operational inquiries, please contact our student support operations team:
Operations & Support Desk: TechVedhu Academy Operations
Email: supportoperation@techvedhu.com
Helpline: +91 9363630504 (Mon–Sat, 9:00 AM – 7:00 PM IST)